FAQ

Yes. We use Sanyo cells, full copper channels, balanced charging and discharging, and a hard case with shock absorbing silicone inserts separating the cells from the exterior.

The warranty for the Hermes Motor (mechanical and electronic components) is 3 years. The warranty for the Hermes Battery is 1 years.

We currently do not offer a motor that complies with EU or US e-bike street regulations. Our products are for off-road private-track use only. Hermes can be integrated into a frame to produce an S-Pedelec bike, and we encourage any manufacturers who are interested to contact us!

Our main goal in designing our motors is to provide the best possible riding experience. We tested batteries on and off the frame, and we found that moving the weight from the frame to the rider provided better weight distribution, more responsive suspension, a more agile bike, and a the best ride of any eMTB!

Yes, if you are bicycle mechanic with significant experience working on bottom brackets. We still always recommend having Hermes kit installed at an electric bicycle shop, or any bicycle shop. That way a current professional bicycle mechanic will work on it. We offer support and training to bike shops doing installs. We offer remote support to individuals who wish to install on their own.

The kit is all-inclusive! A Motor, a battery, charger, BB kit, backpack, and throttle. If you have a ready working bicycle, then the kit contains everything you need to convert it. No unnecessary extras included - only the essential parts. Let us know if you would like anything else and we may be able to included it with the kit.

Yes! It is highly likely because the motor can be mounted to most bikes, and almost all mountain bikes (95%).

We support all major standards of bottom bracket, and can make mounting kits for special BBs.

Yes, we do!
You may contact us by email at info@paradoxkinetics.com for more details.

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